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Customer Satisfaction Policy

  • We objectively address requests and complaints of customers by adhering to clarity, confidentiality, accessibility, integrity and sensitivity principles; and we assess them as per legislation, and applicable standards; and in accordance with company rules.
  • Immediately considering each customer complaint we receive; we inform the customers during solution phases; and make permanent improvements in our processes in order to avoid recurrence of the respective complaints.
  • We give just and impartial feedbacks to our customers.
  • We deliver quality, fast, pioneering, and reliable services in meeting expectations of customers.
  • We promote involvement, sharing spirit, and creativeness of our employees, business partners, and of stakeholders for elevating customer satisfaction; and we provide environments allowing their self-development.
  • We have committed to obtain documents and certificates of, and continuously develop compliance with ISO 10002 standard of our Customer Satisfaction Policy.

OUR OFFICE

Çamlık Mh. Dinç Sk. No:4 D: 43
Ümraniye - İstanbul / TURKEY

Contact us

+90 216 594 29 77
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About Us

SD-C Haulage & Trade Co.
Copyright © Brand & Contents Registered.

Legal Notice and Terms of Use

1. General Rights and Responsibilities:
www.sdchaulage.com the website and all content (including codes, images, texts, videos, design and arrangements) on this site are for informational purposes only. This site and its content are protected under the Law No. 5846 on Intellectual and Artistic Works. All rights reserved to www.sdchaulage.com.

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Ayez Bilişim